Frequent Questions

Find answers below. If anything's unclear, we're only an e-mail away!

1. How can I book a flight?

Choose one of our flight options and fill out our „Booking“ form. We will check our availability and get back to you shortly. We will also ask you for details such as weights, names, hotel address, etc.

2. How can I pay?

With the reservation we collect a deposit via PayPal or by card, which is refundable in case of cancelation of the flight, or it will be deducted from the total price. The remaining amount can be paid by card (Visa, Mastercard, American Express) at the launch site once we fly. You can also pay in cash (CZK, EUR, USD).

3. What is your cancelation policy?

In case of cancelation due to unsuitable weather conditions or insufficient capacity, you will be offered an alternative option or your purchase will be refunded in full amount. Once you have scheduled a flight, we require at least 72 hours notice for cancelation. If you do not show up for your scheduled flight date, we will keep the deposit.

4. Why should I provide alternative dates & times?

Ballooning is weather dependant. Choosing only 1 date or flight slot (sunrise or sunset flight) may not be sufficient. We will do our best to reschedule you in case of unfavourable weather situation, however we need to know your available times.

5. Where do you fly?

Most of our flights take place in the area of Chateau Konopiste.

In case the weather conditions are unsuitable for ballooning there, we head for the Natural reservation of Bohemian Paradise.

From the basket of our balloon you can see: castle gardens, sandrock towers, river meanders, castle ruins, wild animals, and much more...

6. How many people are on board?

We operate 3 different balloons with these capacities: 2-4 / 5-12 / 13-16 passengers. The smallest balloon fits all passengers + pilot in the basket. The middle balloon has a basket with 5 compartments: 1 for the pilot, 1 for 1-3 passengers. The largest balloon has 9 compartments: 1 for the pilot, 8 for the passengers. Each compartment fits 1-3 passengers. Thus we make sure you are flying safely and in full comfort.

7. When do you fly?

Balloon can fly in early mornings after sunrise, or in late afternoons before sunset. We will pick you up 1 hour before sunrise or 3 hours before sunset for your selected flight.

8. What is the dress code?

Ballooning is an outdoor activity, we recommend to dress accordingly (it is not recommended to wear skirts, suits or white clothing). Please wear solid shoes (no slippers, no high heels), long pants, light jacket or a sweatshirt.

9. Are there any passenger conditions?

Each passenger must be in a good physical condition to participate in a balloon flight. You must be able to climb in and out of the basket, stand for the entire flight, walk out of a field if necessary and keep in mind there always is a possibility of a rough landing.

We cannot fly any passenger who has had a recent surgery, injuries, hip, back or knee problems, has any health concerns, physical limitations, is/or may be pregnant or has severe auditory restrictions.Passengers under the influence of alcohol or other substances may not fly. Children must be a minimum of 100 cm tall and accompanied by an adult.

10. What does the service look like?

Our driver picks you up at your hotel or in its close vicinity. The car may stop by 1-3 other hotels to pick up other passengers and then head to our launch site (usually 40 minutes drive).

At the launch site your pilot and his team are preaparing the balloon. The pilot gives you a safety briefing in English and answers all of your questions.

Then the inflation of the balloon takes place. During the 10 minutes you are welcome to have a little snack, take photos, wander around the balloon and enjoy the show.

You will be then invited on board. After take off you are welcome to take pictures, wave at locals on the ground, talk to your pilot and enjoy the scenery. After 1 hour the pilot searches a landing site (we are not landing where we took off from).

Once landed, we toast to the brave aviators with a bottle of champagne, everybody receives a flight certificate and our car takes you back to your hotel.

Within the next days you will receive pictures from your flight.

Do you have a different question? Let's hear it! We're one e-mail away! 

Flight Area

Château Konopiště & Franz Ferdinand

Our flight area is located about 40 minutes southeast of Prague, near Château Konopiště.

Château Konopiště is famous for being the last residence of Archduke Franz Ferdinand of Austria, heir to the Austro-Hungarian throne, whose assasination in Sarajevo triggered World War I. 

Besides the castle, the entire area is in the heart of Central Bohemia offering beatiful views of the river meanders of Sazava, little lakes, meadows and much more... It is the closest gateway for Prague residents, offering a relaxing scenery and the feel of a countryside.

Didn't find what you are looking for? Contact us! We will be happy to help!