Find your answers to the frequently asked questions. If you can’t find the answer you’re looking for here, please contact us and we’ll be glad to assist you.
Where do you fly?
We always choose the best location within 1 hour away from Prague according to the current weather situation. From the basket of our balloon you can see: Castle of Konopiste and its surrounding gardens, Natural reservation of Bohemian Paradise with its sandrock towers, castle ruins and other natural creations.
When do you fly?
Balloon flights all around the world take place in the morning or in the evening when the atmosphere is stable. We will pick you up 1 hour before sunrise or 3 hours before sunset for your selected flight.
How can I book a flight?
Choose one of our flight options and fill out our booking form. We will get back to you within hours and confirm your flight.
Why is it good to provide more dates for my flight?
Ballooning is weather dependant. Choosing only 1 date or flight slot (sunrise or sunset flight) may not be sufficient. We will do our best to reschedule you in case of unfavourable weather situation, however we need to know your available times.
What is the dress code?
Ballooning is an outdoor activity, we recommend dressing accordingly (skirts, suits or white clothing is not recommended). Please wear solid shoes (no slippers, no high heels), long pants, light jacket or a sweatshirt.
What is your cancelation policy?
In case of a cancelation due to unsuitable weather conditions, you will be offered an alternative option or your purchase will be refunded in full amount. Once you have scheduled a flight, we require at least 3 days notice for cancelation. If you do not show up for your scheduled flight date, your booking will be forfeited.
Are there any passenger conditions?
Each passenger must be in a good physical condition to participate in a balloon flight. You must be able to climb in and out of the basket, stand for the entire flight, walk out of a field if necessary and keep in mind there always is a possibility of a rough landing.
We cannot fly any passenger who has had a recent surgery, injuries, hip, back or knee problems, has any health concerns, physical limitations, is/or may be pregnant or has severe auditory restrictions.Passengers under the influence of alcohol or other substances may not fly. Children must be a minimum of 100 cm tall and accompanied by an adult.
If you are concerned with health or safety issues, please contact us.